Our client is looking for a Sales Team Leader who will be responsible for promoting and selling all Cross Culture Crafts Ltd products to T1A and T1c customers.


Key responsibilities include


  • Ensure successful implementation of customer sales, in-store compliance i.e. display, out of stock
  • Develop and implement sales strategy that seeks to expand customer base and ensure company has strong industry presence.
  • Negotiate /close deals and handle complaints or objections
  • Collaborate with team members to achieve better results including; conducting sales pitches, closing of sales and collection of customer payments
  • Gather feedback from customers or prospects and share with internal teams
  • Actively seek out new sales opportunities through networking and social media and meet set targets
  • Create frequent reviews and reports with sales and financial data
  • Ensure the account plans are followed in order to drive the sales-in.
  • Ensure distribution and availability products in the store
  • Training of new sales attendants on the products, company values
  • Preparing sales team and transaction reports – that is using the system to generate receipts.
  • Welcoming clients to the shop and giving them information on our brands and services.
  • Provide accurate, valid and complete information to customers upon request and resolve customer complaints promptly.
  • Collection of customer’s feedback and also thereby analyzing customer needs.
  • Go the extra mile to engage customers
  • Ensure smooth running of team.
  • Any other task that may be assigned by Director of Operations.


Education & Experience


  • A diploma/ degree in sales and marketing or any related field
  • At least 3 years’ relevant experience with 2 years managing a team
  • Experience working in the retail or airline industry
  • Thorough understanding of sales & marketing techniques
  • Fast learner and passion for sales
  • Self-motivated with a results-driven approach
  • Knowledge of customer service


Key skills & competencies


  • Excellent communication skills
  • Proactive
  • Team-work
  • Critical thinking and problem-solving skills
  • Planning and co-ordination skills
  • Time management
  • Attention to detail
  • Problem solving & negotiation
  • Adaptability
  • Stress tolerance
  • Ability to work independently
  • Ability to up-sell & cross-sell


Interested candidates should send their CV to jobs@peoplelink.co.ke with the job title as the email subject.

Application deadline: 04/02/2023

Only shortlisted shall be contacted