RETAIL SALES ASSISTANT– Kshs 25000   25 Positions available

Our client, in the Fashion Industry is looking for a candidate who is willing to join their team as a Retail Sales Assistant.

Duties and Responsibilities:

  1. Greeting customers who enter the shop.
  2. Be involved in stock control and management & stocking shelves with merchandise.
  3. Assisting shoppers to find the goods and products they are looking for.
  4. Being responsible for processing cash and card payments.
  5. Answering queries from customers.
  6. Reporting discrepancies and problems to the supervisor/management.
  7. Giving advice and guidance on product selection to customers.
  8. Balancing cash registers with receipts.
  9. Dealing with customer returns and ensuring approval before issuance.
  10. Keeping the store tidy and clean, this includes wiping and mopping.
  11. Responsible dealing with customer complaints.
  12. Keeping up to date with special promotions and putting up displays.
  13. Ensuring Customer Follow-up on Calls, Text, and broadcast and give the precise feedback on the Customer Follow-up book.
  14. Ensure you have a comprehensive understanding of your area of sales.
  15. Should be of a smart appearance and articulate.
  16. Any other duty as assigned by the management/Branch Manager.


  1. Degree/Diploma in Sales and Marketing or Business-related course.
  2. At least three years’ sales work experience in a fashion retail industry selling high-end products.
  3. Basic understanding of sales principles and customer service practices.
  4. Track record of over-achieving sales quota.
  5. Excellent communication skills presentation skills, strong organization skills.
  6. Keen attention to detail is essential.
  7. Strong customer service orientation & high level of integrity
  8. Experience in Inventory Management will be an added advantage

jobs available in:

Nairobi Eldoret Meru
kisumu Naivasha Mombasa

Interested candidate should send their CVs to with the email subject as Retail Sales Assistant.

Only shortlisted shall be contacted.