TELE SALES REPRESENTATIVE
POSITION – INTERNSHIP
Duties and responsibilities: –
- Ensuring personal and team healthy and safety measures are adhered to contact potential and existing customers by phone to inform them of the company’s products, services and offers.
- Receive phone calls of people responding to direct marketing and advertising campaigns.
- Follow a script to qualify prospects ready to buy and those who may likely purchase their offers with enough persuasion.
- Use the data from previous sales to target customers for repeat business.
- Ask promising leads qualifying questions which can help reveal prospects’ willingness to buy.
- Take and process orders to meet sales quotas
- Manage repeat purchases, which provides opportunities to cross-sell existing customers.
- Use scripts to offer additional products or services based on past purchasing behavior.
- Offer excellent customer service to all customers
- Call customers after a sale to make sure they are satisfied with the product or service.
- Collect, compile and update customer records in the CRM.
- Provide accurate information about the company, its products or services, promotions and other details.
- Help to handle customer’s grievances quickly before they become bigger issues.
- Create and update activity reports on calls, leads, customers, sales and other vital statistics that can help increase revenue.
- Meet monthly and quarterly sales goals according to the company’s revenue targets.
Qualifications, Skills and Requirements:
- Degree/Diploma in sales and marketing/horticulture or any other related field.
- Excellent typing and telephone skills.
- Working knowledge of telephone systems.
- Knowledgeable about customer relations management software and computer programs required for their duties.
- Good communication skills
- In-depth knowledge of the organization and its offers.
- Good interpersonal skill
- Dispute resolution skills.
- Sales skills
- A quick learner.
- A team player
- Attention to details
Interested candidate should send their CVs to email@example.com with the email subject as TELE SALES REPRESENTATIVE INTERN.
Only shortlisted shall be contacted.