Our client based in Nairobi is seeking to employ an assistant hotel manager.

Duties and Responsibilities: 

  • In the absence of the hotel manager, the assistant hotel manager stands in as the administrator.
  • Develop, and implement F&B policies and procedures.
  • Conduct routine staff briefings in respect of operational duties.
  • Assist customers in all inquiries in connection with hotel services/facilities.
  • Offer professional guidance and resolution for guest complaints and staff conflicts Develop and implement strategies to improve uptake of F&B products by clients.
  • Provide HR administrative support in respect to duty allocation, shift planning, leave/off planning.
  • Maintain sanitary conditions of the bars and restaurants as well as housekeeping
  • Ensure staff compliance to statutory regulations especially to health certifications Requisition and receive operational supplies whilst maintaining an accurate inventory.
  • Promptly report all maintenance problems to the Repairs department and ensure follow up.
  • Closely monitor food orders, portion sizes, garnishing and presentation.
  • Able to delegate tasks where needed.
  • Perform any other responsibilities as assigned. 

Qualifications and Requirements 

  • Preferred tertiary training in Hotel/F&B operations with professional certification to match.
  • A minimum 4 years Managerial / leadership posting in a busy hospitality establishment.
  • Good Communication with excellent presentation & customer service skills.
  • Computer literacy and working knowledge of POS systems.
  • Must be a team player.
  • A self-starter, go getter, fast thinker and able to multi task.
  • Good composure and temperament able to work in a fast-paced environment.
  • Must have a valid Food Handler certificate.

Interested candidates should send their CVs to  with the job title as ASSISTANT HOTEL MANAGER.

Only shortlisted shall be contacted.